Ethical Hacking Project Management: An Expert Interview with Mahadev Nanda from PayPal

In cybersecurity, ethical hacking is fundamental for organizations aiming to safeguard their digital assets. Effective monitoring and management of these projects are crucial for comprehensive cybersecurity. In this exclusive interview, we speak with Mahadev Nanda, a cybersecurity expert with over nine years of experience who works as a Manager in the Enterprise Cyber Security department at PayPal.
By
Balazs Pozner
November 21, 2024
3 min read
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Mahadev shares his insights on why monitoring ethical hacking projects is important, the benefits of sophisticated control and visibility, and the future of ethical hacking. We also explore the capabilities of innovative tools like HackGATE and how they can enhance monitoring and reporting in ethical hacking projects.

Can you explain the importance of ethical hacking projects?

Mahadev Nanda: Ethical hacking projects should align with an organization’s security objectives and integrate into the overall cybersecurity strategy. This includes regular testing, continuous monitoring, and ensuring that all stakeholders are aware of the project’s scope and progress.

What are the key benefits of improved control capabilities in ethical hacking projects? How does increased visibility contribute to easier pentest project management?

Mahadev Nanda: Improved control capabilities lead to better management of ethical hacking projects by ensuring that all activities are conducted in a controlled environment.

Increased visibility into ethical hacking projects allows for better oversight and management. Project managers can easily track the progress of testing activities, identify any issues early on, and take corrective actions promptly.

Monitoring ethical hacking projects is essential because it ensures that all activities are conducted within the defined scope and objectives. It helps identify any deviations or unauthorized actions. Enhanced visibility makes the overall management process smoother.

How can organizations measure the success of their ethical hacking projects? Can you share any best practices for organizations looking to improve their ethical hacking project management?

Mahadev Nanda: Success can be measured by the improvement in the organization’s security posture and the prevention of potential incidents. It can be challenging to quantify these metrics. Still, a monitoring solution provides great help in understanding the quality of these projects and explaining the necessity of the project to high-level management.

Organizations should invest in tools that offer comprehensive monitoring and reporting capabilities. It’s important to establish clear project objectives. Additionally, organizations should continuously review and update their monitoring and reporting processes.

Clear communication about the scope and limitations of the testing and ensuring that all parties are aware of the legal requirements and how to comply with them are crucial.

Establishing mutual understanding with external pentest providers is crucial. Clear communication about the scope and limitations of the testing ensures that all parties are on the same page. Additionally, having monitoring mechanisms in place helps identify and address any deviations from the agreed-upon rules. Transparency with the pentest vendor regarding the company’s monitoring capabilities is very important from the beginning. It’s also crucial to balance thorough testing with the risk of exposing sensitive information.

What are the potential risks of not properly monitoring ethical hacking projects?

Mahadev Nanda: The risks of not properly monitoring ethical hacking projects include undetected vulnerabilities that could be exploited by malicious actors and a lack of accountability among penetration testers. Proper monitoring is essential to mitigate these risks and ensure the effectiveness of ethical hacking projects.

What are the best practices for monitoring ethical hackers’ activities in bug bounty programs? What are the key differences between managing internal penetration testers and external ethical hackers?

Mahadev Nanda: Best practices for monitoring ethical hackers’ activities in bug bounty programs include knowing the IPs and user agents of participants, establishing clear guidelines and restrictions, and having monitoring mechanisms in place to identify unauthorized activities.

Internal testers are familiar with the systems and sometimes have whitelisted access, which can streamline the testing process. However, it’s important to avoid complacency. An internal team provides continuity and a deeper understanding of the organization’s systems. However, external testers bring a fresh perspective and are often more motivated due to the competitive nature of their work.

Closing thoughts

The insights shared by Mahadev Nanda underscore the importance of monitoring ethical hacking projects to improve an organization’s cybersecurity defenses. By using innovative tools and best practices, organizations can greatly improve their monitoring and reporting capabilities, gain better control over penetration testing projects, and achieve comprehensive visibility into their ethical hacking activities.

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Expert Spotlight
Balazs Pozner
CEO & Founder, Hackrate

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